Privacy Policy
1. Overview
Harrelson Group LLC ("we," "us," or "our") operates Turbine-Trader.com (the "Platform"). This Privacy Policy explains how we collect, use, share, and protect information about users of the Platform. By using the Platform, you consent to the practices described here.
This policy applies to all personal and business data collected through the Platform, including through account registration, listing submissions, inquiry forms, and AI-assisted features.
2. Information We Collect
Information you provide directly:
- Account registration data: name, work email address, company name, and role type
- Listing content: asset details, specifications, photos, pricing, and supporting documentation
- Inquiry and RFQ submissions: messages, contact preferences, and deal parameters
- Payment and billing information (processed by third-party payment providers; not stored on our servers)
- Communications with our support team
Information collected automatically:
- IP address, browser type, device identifiers, and operating system
- Pages visited, search queries, listing views, and time spent on the Platform
- Referring URLs and navigation paths
- Cookie and tracking data (see our Cookie Policy for details)
Information from third parties:
- If you register via Google or LinkedIn OAuth, we receive your name, email address, and profile photo from that provider, subject to the permissions you grant
- Publicly available business information used to verify company credentials
3. How We Use Your Information
We use collected information to:
- Create and manage your account, and authenticate your identity
- Display and promote your listings to relevant buyers and brokers
- Facilitate inquiries and connections between Platform users
- Power AI-assisted search, matching, and asset intelligence features
- Send transactional emails (account confirmation, inquiry notifications, password resets)
- Send service announcements and, with your consent, marketing communications
- Detect and prevent fraud, abuse, and unauthorized access
- Analyze Platform usage and improve our features and services
- Comply with legal obligations and enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With other users: Listing content and contact details you choose to make visible are shared with other registered users who view your profile or listings
- Service providers: We engage trusted third-party vendors for hosting, email delivery, analytics, payment processing, and AI services under confidentiality agreements
- Business transfers: In a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction
- Legal compliance: We may disclose information to comply with applicable law, court orders, regulatory requirements, or to protect the rights and safety of our users or the public
5. Data Retention
We retain your account data for as long as your account is active. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law (e.g., financial records, dispute resolution) or where data has been shared with other users and cannot be recalled.
Listing data may be retained in anonymized or aggregated form for market analytics purposes.
6. Data Security
We implement industry-standard security measures including TLS encryption in transit, encrypted storage for sensitive fields, access controls, and regular security reviews. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials. In the event of a data breach affecting your information, we will notify you as required by applicable law.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or update the personal information we hold about you
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time via the unsubscribe link in our emails
- Request a portable copy of your data
- Object to or restrict certain processing activities
To exercise any of these rights, contact us at legal@turbine-trader.com. We will respond within 30 days.
8. International Transfers
Turbine-Trader.com is operated from the United States. If you access the Platform from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using the Platform, you consent to this transfer.
9. AI Features
The Platform uses AI models to provide asset intelligence, search, and chat features. Queries and listing content you submit to these features may be processed by third-party AI providers under data processing agreements. We do not use your business data to train third-party foundation models. AI-generated content is for informational purposes only and does not constitute professional advice.
10. Children's Privacy
The Platform is intended solely for business use by individuals 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through the Platform, contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of material changes via email and post the revised policy with an updated effective date. Continued use of the Platform after the effective date constitutes acceptance of the updated policy.
12. Contact
For privacy-related questions or requests, contact: legal@turbine-trader.com — Harrelson Group LLC, United States.